Terms & Conditions

Privacy Policy

• We do not store credit card details nor do we share customer details with any third parties.

Delivery Policy

• CPD Courses : the delivery date of a CPD course will be shown at the time of booking. The booking confirmation will be sent to the booking contact and delegate email addresses. Note Non-Members & Associate Members :  The booking is only confirmed once payment has been made. Note payment for CPD courses can ONLY be accepted once a course has been confirmed. If you book onto an unconfirmed course, you will receive an email when the course has been confirmed and payment is required. Please also see Refund/Cancellation Policy below.
• Annual Conference : the delivery date of an Annual Conference will be shown at the time of booking. The booking confirmation will be sent to the booking contact and delegate email addresses. Note Associate Members : The booking is only confirmed once payment has been made. Please also see Refund/Cancellation Policy below.
• Membership Renewal : on payment of a membership renewal you will have immediate access to all membership benefits including access to the website. Delivery of the renewal confirmation will be sent to the main account email address.

Refund/Cancellation Policy

Membership Fees

• School Membership and Associate Member Fees are non-refundable.

CPD Events

• Payment must be made before the event date.
• Bookings can be amended up until 5 days before the start of an Event.
• Individual Delegates and Accessories can be cancelled from a booking before payment has been made and no later than 28 days before an event.
• Notification of cancellation must be received no later than 28 days before an event or the full amount will be charged.
• Cancelled CPD bookings will be refunded the full amount received by BSME minus any bank charges incurred, unless a confirmed CPD Event is cancelled by BSME, therefore BSME will cover any bank charges.
• The fee is fully payable in the event of a no-show.
• BSME reserves the right to cancel any event as a result of insufficient numbers to run the course or circumstances beyond its control, without incurring liability and will endeavour to give adequate notice.
• BSME is not responsible for associated costs incurred by the school when booking onto, attending or hosting an event or arising from cancellation/postponement.

Annual Conference Fees

• Bookings can be amended up until 10 days before the start of an Annual Conference.
• Individual Delegates and Accessories can be cancelled from a booking before payment has been made and no later than 10 days before the start of an Annual Conference.
• Notification of cancellation by delegates and exhibitors must be received no later than 10 days before the start of an Annual Conference or the full amount will be charged.
• Cancelled Annual Conference bookings will be refunded the full amount received by BSME minus any bank charges incurred, unless a confirmed Annual Conference is cancelled by BSME, therefore BSME will cover any bank charges. Refunds will be made up to 28 days after the Conference end date. It is your responsibility to provide BSME with your Bank details including Swift Code and IBAN in order to effect the refund.
• The fee is fully payable in the event of a no-show.
• BSME reserves the right to cancel any Annual Conference as a result of insufficient numbers to run the course or circumstances beyond its control, without incurring liability and will endeavour to give adequate notice.
• BSME is not responsible for associated costs incurred by the school when booking onto or attending an Annual Conference or arising from cancellation/postponement.